Returns and refunds
Help center Returns and problems
Wrong size or a print problem gets you a free replacement, and you keep the one you have.
- Wrong size: a free replacement in the size you need, and you keep the one you have.
- Print problem or damage: a free replacement, and you keep the one you have.
If you'd rather have your money back, just ask and I'll refund your original payment, with nothing to mail back. Nothing to box up, nothing to drive to the post office.
How long you have
Orders placed November 1 through December 24, 2026 get 90 days from delivery. Every other order gets 30 days from delivery.
How to start
- Wrong size: use the order portal after delivery, or email me. See Wrong size.
- Print problem: email me a photo. See Print problem or damaged shirt.
- Refund: email me at support@rusticedgeco.com with your order number.
Still stuck? Email support@rusticedgeco.com.