It says delivered but I don't have it
Help center Orders and tracking
Start with a quick look around, because carriers sometimes mark a package delivered a little early and it shows up a day later.
Check these spots:
- Around the front door, porch, garage and side entrances (yes, behind the lumber pile too)
- Your mailbox, or the building's mailroom or front desk
- With your neighbors, in case it landed one house over
- With anyone at home who might have brought it inside
Give it a day. If it still hasn't turned up, email me at support@rusticedgeco.com with your order number and I'll take it from there.
Still stuck? Email support@rusticedgeco.com.